I was on my way home from work on Friday and I walked past two beat cops issuing a ticket to a cyclist either for riding his bike on the sidewalk (despite there being a bike lane on the road) or for not wearing a helmet, or both. I had a little smile inside because I really hate bikers weaving between pedestrians on the sidewalk! It's called a sideWALK for a pretty obvious reason! Anyway, the really ridiculous part of this story is that as I continued on my walk home, I passed another cyclist on the sidewalk, about half a block away from where the cops were issuing their ticket. I stopped, turned around, and watched the unhelmeted, cyclist ride all the way along the sidewalk and up to the cops, who promptly stopped her and issued her a ticket too. WTF? You could plainly see that the cops were issuing a ticket to another cyclist on the sidewalk. Did she think that they would be too busy to notice her sailing by?
This is what can happen when you spend your day self-absorbed and oblivious to the world around you. Hopefully now they will have learned from this and we have two less sidewalk cyclists to contend with in this neighbourhood.
Monday, June 22, 2009
Monday, May 25, 2009
Pam Ann Live
Ahh, Customer Service
FYI. This is going to be a bit of a rant today.
I got into a cab on Saturday night with Jason and Klaus and asked the driver to take us to Granville Island. The driver graciously halted his cell phone conversation long enough to repeat "Granville Island" to me and looked at me with raised eyebrow, waiting for a confirmation. I replied in the affirmative and the cabbie then mumbled a long series of words in an unfamiliar language to the person on the other end of the phone conversation. The intonation in his voice implied he was asking a question and the only words I recognized were, you guessed it, "Granville Island". I repeated our destination to him and added that we were going to the Arts Club Theatre, at which point he repeated "Arts Club Theatre" into the phone. After a brief pause, we were on our way.
WTF?
I know I have high expectations of people. I also know that it could have been his first day on the job but for God's sake, Granville Island is a big tourist attraction in Vancouver, on par with the Aquarium, Gastown, English Bay and the like. How could a cab driver not know where it is?
On top of that, the telephone conversation must have been very important since he didn't put the phone down during the entire trip, except to collect his fare.
Another shining example of what customer service has devolved into.
I got into a cab on Saturday night with Jason and Klaus and asked the driver to take us to Granville Island. The driver graciously halted his cell phone conversation long enough to repeat "Granville Island" to me and looked at me with raised eyebrow, waiting for a confirmation. I replied in the affirmative and the cabbie then mumbled a long series of words in an unfamiliar language to the person on the other end of the phone conversation. The intonation in his voice implied he was asking a question and the only words I recognized were, you guessed it, "Granville Island". I repeated our destination to him and added that we were going to the Arts Club Theatre, at which point he repeated "Arts Club Theatre" into the phone. After a brief pause, we were on our way.
WTF?
I know I have high expectations of people. I also know that it could have been his first day on the job but for God's sake, Granville Island is a big tourist attraction in Vancouver, on par with the Aquarium, Gastown, English Bay and the like. How could a cab driver not know where it is?
On top of that, the telephone conversation must have been very important since he didn't put the phone down during the entire trip, except to collect his fare.
Another shining example of what customer service has devolved into.
Wednesday, January 14, 2009
Happy Belated New Year
I know I should have updated this blog sooner, and I really have nothing else to blame but my habitual disinclination to exertion (i.e. laziness).
By now, most of my friends will have heard that I had a great Christmas holiday in Fairmont, with one exception...THE TERROR ON LAKE WINDERMERE! Suffice to say that the lesson I learned is that you should be really certain that the ice can bear the weight of your vehicle before you drive out onto a frozen lake.
By now, most of my friends will have heard that I had a great Christmas holiday in Fairmont, with one exception...THE TERROR ON LAKE WINDERMERE! Suffice to say that the lesson I learned is that you should be really certain that the ice can bear the weight of your vehicle before you drive out onto a frozen lake.
If a picture says a thousand words then these should be worthy of a novel.
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